Meet The Team

Chantelle started her dental nursing career in 2010 and began working in orthodontics in 2012. Chantelle joined Queensway Orthodontics in 2015 and worked as a dental nurse and receptionist before taking on her new role in 2020 as Business Operations Co-ordinator.

What do you enjoy most about working for Queensway Orthodontics?

Being part of a forward-thinking orthodontic practice, and coming up with and creating new innovative ideas to improve our service, especially when it comes to our digital transformation.

Where would a patient usually find you in the practice?

I am based at home, but can occasionally be found at any of our 7 practices – usually in the kitchen making a cup of tea!

What is the most rewarding part of your job?

Seeing my ideas come to life and being implemented into our patient journey.

What do you enjoy doing out of work?

What makes you smile?

My children.

Before joining Queensway Orthodontics, Gavin worked in the telecoms industry for over 23 years. He has been managing people for the last 17 years and its this part of the job that he enjoys the most.

What is your biggest achievement to date:
Professionally, becoming MD and getting this role at Queensway Orthodontics is my proudest achievement. It is a step up in my career and I am excited to help lead the development and strategic direction of the company. I look forward to supporting the growth of the company with our three new sites Bishop Auckland, Consett and Darlington and working alongside Guy and the team.

On a personal level a great achievement of mine is designing and building my dream home for me and my family.

What do you enjoy most about your role: I love being a people manager and making someone’s day by doing more than they expected. The most rewarding things about my role are seeing good people succeed and progressing in their careers – it’s great playing a part in that.

The most rewarding things about my role are seeing good people succeed and progress in their career, its great paying a part in that.

What do you enjoy doing outside of work:I enjoy playing golf where I can totally switch off from things. I have an annual trip to Spain (when I can) when I love to spend a few days playing golf and socialising with some great friends.

What makes you smile: My little girl Milly, she always brings a smile even when times are difficult. I love her more than anything in the world.

Joanne qualified as a dental nurse in 1994 and has worked for a mix of both NHS and private practices. She spent eight years dental nursing in Australia before joining Queensway Orthodontics in 2008. Following a year living in the USA, Jo returned to Queensway Orthodontics as Orthodontic Services Manager in January 2017.

What do you enjoy most about working for Queensway Orthodontics?

Helping the team with any issues and dealing with them as needed. I also work with a team of amazing people.

Where would a patient usually find you in the practice?

In the Orthodontic office – at the bottom of the stairs.

What is the most rewarding part of your job?

Knowing that my door is always open to help everyone.

What do you enjoy doing out of work?

Spending time with my boys, date nights and girly time.

What makes you smile?

As corny as it is – my family and friends.

While at university studying law, Olivia worked retail. Upon graduating, she worked in a law firm for some time, before choosing a career change and joining us at Queensway Orthodontics.

Which practice/practices do you work at?

Billingham

Where would a patient usually find you in the practice?

In the hub or on reception.

What is the most rewarding part of your job?

Supporting patients and helping them get the results they want.

What do you enjoy doing outside of work?

Going on holidays, spending time with my daughter and partner, and being with friends.

What makes you smile?

Family and friends, especially my daughter and sausage dog!

Rachael graduated from Teesside University in 2010 with a BA (Hons) Business Management degree and then worked in accounts at Northgate PLC in corporate credit control. She has been at Queensway Orthodontics since September 2015 following maternity leave.

What do you enjoy most about working for Queensway Orthodontics?

I enjoys the fast paced working environment, each day is different and the orthodontics team work well together.

Where would a patient usually find you in the practice?

I can usually be found in her office at the bottom of the orthodontic stairs and occasionally at reception.

What is the most rewarding part of your job?

Being able to see the patient’s journey of treatment and advising on different payment options – making sure there is something to suit everyone.

What do you enjoy doing out of work?

I enjoy socializing with friends and family but most of all doing activities such as swimming and visiting parks and attractions with her little boy.

What makes you smile?

Family, friends and my son – it’s the little things – enjoy them! They make life big!

From the age of 16 Georgia worked within the hospitality industry completing roles in Front of House, Duty Manager, Receptionist and Assistant Manager. With this experience, Georgia has moved into a customer service-based role and she now thoroughly enjoys supporting patients and her team as Assistant Treatment Coordinator.

Which practice/practices do you work at?
Darlington Practice

Where would a patient usually find you in the practice?
I will be found in my office in Darlington.

What is the most rewarding part of your job?
The most rewarding part of my job is knowing that I support patients with their first step of their smile journey and seeing their transformation.

What do you enjoy doing out of work?
I enjoy spending time with my family and friends. I think my family would say I enjoy shopping a lot as I am always getting something new!

What makes you smile?
I am a very smiley person. I love to see others smile and laugh. Also, dogs can always put a smile on my face.

Where would a patient usually find you in the practice? In the Treatment Coordinator office at the Darlington practice.

What is the most rewarding part of your job? Meeting new people and getting my qualifications.

What do you enjoy doing out of work? I enjoy spending time with my friends and family.

What makes you smile? Going out with my friends and nice food.

Before joining Queensway Orthodontics in 2020, Antonia travelled around Asia teaching English in Vietnamese schools and also worked in the hospitality industry.

Before joining Queensway Orthodontics in 2020, Antonia travelled around Asia teaching English in Vietnamese schools and also worked in the hospitality industry.

Which practice/practices do you work at?
Darlington

Where would a patient usually find you in the practice?
In the Darlington treatment coordinator office with Georgia.

What is the most rewarding part of your job?
Seeing people happy with their Queensway smile.

What do you enjoy doing out of work?
I enjoy spending time with my family and friends, laughing and socialising.

What makes you smile?
Seeing my loved ones happy

Emma gained her degree in Industrial Design but wanted a career change that had more suitable hours to accommodate her young family. She completed her dental nursing qualification after two years via day release in 2018 whilst working full time as a trainee dental nurse. Once qualified she worked as lead nurse and stock manager in an NHS and private practice. She joined Queensway Orthodontics in May 2019 as a dental nurse and more recently Emma has changed roles to be an orthodontic treatment coordinator, Emma started this role in June 2020.

What do you enjoy most about working at Queensway Orthodontics?

I love being more involved with a patient’s smile journey - the patient interaction is above and beyond. Whether it be a friendly conversation over the phone, face to face or more recently our new virtual consultations, every day is so rewarding!

Where would a patient find you?

A patient will find me either in my office based out our Queensway Jesmond site or virtually on our all-new patient journey experience via video consultations.

Most rewarding part of your job?

Seeing patient’s smiles and confidence being completely transformed.

What do you enjoy doing out of work?

Going on family day outings mainly to national trust sites with my husband, son and daughter. Spending time cuddling our two-ragdoll kitty’s called Loki and Luna.

What makes you smile?

Hearing my children laugh/ giggle. Seeing people happy and spending time with my friends and family.

Leanne started her career as a dental nurse, joining Queensway Orthodontics in 1997 when there was only 4 surgeries!

Leanne has worked in lots of areas of dentistry including Implants and oral surgery before joining Guy in orthodontics in 2014.

Where would a patient usually find you in the practice?

I am mainly based at home; all of our consultations are virtual. I do visit the practices when required.

What is the most rewarding part of your job?

Seeing patient confidence grow to have orthodontic treatment. It is not just about the pretty smiles. It really is life changing for some people.

What do you enjoy doing out of work?

I really enjoy walking, getting out in the fresh air. Listening to a podcast. I love cooking, creating new recipes and trying new dishes. Meeting friends and of course the odd glass of Prosecco.

What makes you smile?

Lots of things make me smile, I am a very smiley happy person. My husband bringing me coffee in the mornings always puts a smile on my face.

Before joining Queensway in April 2020, Elizabeth worked as a hotel receptionist for five years and has recently moved to the Dental Industry.

Tell us a little bit about your career history: I have been a receptionist for most of my career but have recently moved into administration.

Where would a patient usually find you in the practice? The office or working from home

What do you enjoy doing out of work?Spending time with my family

What makes you smile? My family

Amie started working in retail 13 years ago where she was a customer service apprentice in NEXT. Before joining Queensway Orthodontics in 2024, she had been working as a sales assistant in Beaverbrook’s Jewellers helping customers find their perfect piece of jewellery for lots of special occasions.

Where would a patient usually find you in the practice?
In the Hub.

What is the most rewarding part of your job?
Knowing that I have done all I can for a patient and making them happy.

What do you enjoy doing out of work?
I enjoy spending time with my little girl and my husband. I love going out for food with my friends and watching films.

What makes you smile?
My two sausage dogs, Malcolm, and Frank.

Before coming to Queensway Orthodontics Jennifer worked in the Beauty, Promotional and Hospitality industries. Jen has brought an abundance of transferrable skills to her role as a Receptionist in our Jesmond clinic.

Which practice/practices do you work at? Jesmond

Where would a patient usually find you in the practice? At the front desk.

What is the most rewarding part of your job? Being able to help patients with anything they may need and seeing how happy they are with the end results!

What do you enjoy doing out of work? Spending time with family, listening to music and socialising with friends.

What makes you smile? My lovely family and friends, going on holiday, animals and of course working with my amazing team!

Amy worked in fashion for over five years before moving into graphic design and then became a creative manager at a mini zoo. From this she went into a customer facing role on reception/sales and then joined Queensway Orthodontics in July 2019.

What do you enjoy most about working for Queensway Orthodontics?

I enjoy meeting all the lovely patients and the staff are fabulous!

Where would a patient usually find you in the practice?

Reception.

What is the most rewarding part of your job?

Seeing patients come out happy and smiley.

What do you enjoy doing out of work?

Spending time with my gorgeous family, holiday adventures and walking.

What makes you smile?

My little boy, Oscar!

Before joining Queensway Orthodontics in 2022, Leanne trained in Travel and Tourism gaining an NVQ in Travel and also had various customer service roles including working in a test centre for governments tests.

Where would a patient usually find you in the practice? Behind reception or in the Hub.

What is the most rewarding part of your job? Seeing patients new smiles at the end of their treatment.

What do you enjoy doing out of work? Spending time with my family, dog and going on lots of adventures.

What makes you smile? Seeing my family happy and healthy.

Before joining Queensway Orthodontics, Kailee worked at The Pottery Loft - a ceramic art studio creating precious hand/footprints for all ages - making keepsakes that are forever.

Where would a patient usually find you in the practice?

You would find me in the Patient Support Hub.

What do you enjoy doing out of work?

I enjoy being with my dog and my boyfriend going on walks, my favourite is probably walking to Grandmas on a Sunday for our dinner!

What makes you smile?

What makes me smile, my dog because he’s just the cutest, naughtiest pup ever. Especially when he’s having a mad half hour round the house.

Kimberley has spent most of her career in administrative and customer service roles in various sectors including hospitality. In recent years, Kimberley worked in or closely associated with NHS roles.

Which practice/practices do you work at?

Darlington.

Where would a patient usually find you in the practice?

Reception.

What is the most rewarding part of your job?

Creating a lasting, professional impression for patients and feeling part of a family at work.

What do you enjoy doing out of work?

I love to explore with my family. We try to travel to new places as much as possible.

What makes you smile?

Seeing my family members happy!

Emily has been a dental nurse for 18 years and has spent the last 13 years working in orthodontics. She has always loved her job, but decided that she wanted a change and so has now moved into a patient support role.

Which practice/practices do you work at?

Consett

Where would a patient usually find you in the practice? Patients will always see me sitting behind the reception desk as soon as they walk in. I am the face of the practice – which always has a smile on it – waiting to check patients in or answer the phone.

What is the most rewarding part of your job?

I love helping people, so when patients are smiling and leave the practice/phone call happy it makes me feel great too.

What do you enjoy doing out of work?

I love spending time away in my caravan with my husband and dog. Otherwise you often find me on long walks with my dog in the countryside.

What makes you smile?

In general I am a very happy, smiley person but I particularly enjoy going to York with my hubby – it’s my favorite city. I do enjoy a glass of fizz snuggled up on the sofa with the hubby and my dog Millie too!

Before joining Queensway Orthodontics in 2020, Jasmine worked part time at Primark whilst at college.

Which practice/practices do you work at? Jesmond

Where would a patient usually find you in the practice?
Behind the reception desk.

What is the most rewarding part of your job?
Seeing people happy with their Queensway smile.

What do you enjoy doing out of work?
Seeing patients happy with their new smile after having treatment with us.

What do you enjoy doing out of work?
Eating food and spending time with friends!

Nell sat her A levels last year and decided she wanted to do an apprenticeship so she could gain qualifications whilst working full time. Nell had braces with QO when she was a teenager and knew it would be a nice and friendly environment to work in. Nell started working for QO at the end of 2023.

Where would a patient usually find you in the practice?

At the front desk.

What is the most rewarding part of your job?

Seeing patients leave happy with their new smile.

What do you enjoy doing out of work?

Bottomless brunches.

What makes you smile?

My friends and family and nice food.

Tell us a little bit about your career history:

Rachel joined Queensway Orthodontics in November 2022.

Where would a patient usually find you in the practice?

On the reception desk in Billingham or Yarm.

What is the most rewarding part of your job?

Watching patient’s gain confidence in their new smiles.

What do you enjoy doing out of work?

Walking my pup in the hills

What makes you smile?

My beautiful daughter

Kelly has worked for Queensway Orthodontics for eight years and has covered a range of the practice, from working as a dental/ortho nurse to working on reception.

What do you enjoy most about working for Queensway Orthodontics?

The friendly team and I enjoy seeing patients leave with a lovely smile.

Where would a patient usually find you in the practice?

Currently on orthodontic reception.

What is the most rewarding part of your job?

Seeing patients happy.

What do you enjoy doing out of work?

Spending quality time with my husband and our four children.

What makes you smile?

My family, friends and work friends.

Zoe worked as a dental nurse for 7 years, before taking a break to have her children. She is now very happy to be back in the dental industry, working at Queensway Orthodontics as an amazing Patient Support Advisor.

Which practice/practices do you work at?

Billingham

Where would a patient usually find you in the practice?

In the hub answering calls and emails.

What is the most rewarding part of your job?

Helping patients get started on their orthodontic journey.

What do you enjoy doing out of work?

I enjoy spending time with my sons – I love when we go out on adventures, but also enjoy snuggly film nights on the settee.

What makes you smile?

The amazing team I work with make me howl, but other than that – dipping my toes in the sea and having a little paddle.

Which practice/practices do you work at? Billingham

Before joining Queensway Orthodontics in 2023, Kirsty was a Special Needs Teaching Assistant in a Primary school working with children with Autism.

Where would a patient usually find you in the practice?
On reception in the Billingham practice.

What is the most rewarding part of your job?
I love speaking to patients and getting to know them throughout their journey. My team are also amazing!

What do you enjoy doing out of work?
I enjoy going to the gym, swimming, eating out with my family and drinking wine!

What makes you smile?
My family, the sunshine and getting tattoos!

NVQ level 3 customer service

Tell us a little bit about your career history: Before joining us in 2022, Louise has previously worked as a dental nurse before deciding to work on reception.

Where would a patient usually find you in the practice? Reception, Hub

What is the most rewarding part of your job? Helping patients and seeing how happy there are with their smile.

What do you enjoy doing out of work? Spending time with my partner and family

What makes you smile? Seeing people achieve things and seeing them happy

Prior to applying for Queensway, Kim used to own a Coffee Shop/ Deli in Eaglescliff. Having made it through Covid, with a huge peak in the rise of utilities and other outgoings she decided to sell up and move on while the business was at an all-time high. Kim started working for QO in 2023.

Where would a patient usually find you in the practice?

On the front desk.

What is the most rewarding part of your job?

Patient satisfaction, being able to see the end result.

What do you enjoy doing out of work?

I enjoy socialising with friends, spending time with my young family and exercising where I can.

What makes you smile?

Having a good work life balance, being surrounded by good/positive people and good food.

Bethany worked as a travel agent for 4 years, which she thoroughly enjoyed. However, dentistry runs in the family so it is something she has always wanted to get involved with – so she recently joined Queensway Orthodontics!

Which practice/practices do you work at?

Consett and Bishop.

Where would a patient usually find you in the practice?

At the front desk ready to greet patients.

What is the most rewarding part of your job?

Seeing patients through their treatment and finishing with a smile that they’re proud to show off!

What do you enjoy doing out of work?

Going to the theatre and spending time with my cats and boyfriend.

What makes you smile?

My 2 gorgeous cats Cosmo and Milly.

Before I worked at Queensway Orthodontics, I worked in mental health or care. I love helping people and building up wonderful, trusting relationships. I also studied counselling and volunteered with Mind and the Samaritans.

Which practice/practices do you work at?

Billingham

Where would a patient usually find you in the practice?

At the front desk on reception or making the team coffee.

What is the most rewarding part of your job?

The amazing people I work with! I have never known a company to be so team-orientated and caring, it’s an eye opener!

What do you enjoy doing out of work?

Walking my puppy, planning adventures with my kids or finding new music.

What makes you smile?

People who do good things and want nothing in return.

Sophie worked as a travel agent for 17 years and then worked as an admin assistant before coming to Queensway Orthodontics.

How long have you worked at Queensway Orthodontics?

Since January 2018.

What do you enjoy most about working for Queensway Orthodontics?

The colleagues, it’s like a family. Queensway’s reputation is excellent and I’m proud to work here.

Where would a patient usually find you in the practice?

At the reception.

What is the most rewarding part of your job?

Seeing people after they have finished treatment come to the reception desk – they can’t smile wide enough!

What do you enjoy doing out of work?

Spending time with my husband and little boy, going to football matches and the gym.

What makes you smile?

Cocktails, the sunshine, going on holiday and the good things in life.

Amy has worked in public-focused environments for 13 years in various roles and industries, including restaurant and event management, as well as being a veterinary receptionist. I love working with people and going the extra mile for them.

Which practice/practices do you work at?

Billingham.

Where would a patient usually find you in the practice?

Behind reception or making a cup of tea!

What is the most rewarding part of your job?

Seeing all the happy faces and the confidence their new smiles bring them.

What do you enjoy doing out of work?

I enjoy going for long walks with my family and dog in my spare time – although they tend to be slow ones with a 3 - and 5-year-old in tow!I also love to cook and through lockdown started my own foodie Instagram page focused on staying healthy and active as a busy mum.

What makes you smile?

Making memories with my family.

Which practice/practices do you work at? Darlington

Before starting at Queensway Orthodontics, Alice’s previous jobs included working for the family business and working for an insurance company on the desks and front of house.

Where would a patient usually find you in the practice?
As soon as the door opens, I am the first face people see at the front of reception.

What is the most rewarding part of your job?
Helping people with their enquiries and with their treatment by booking them in for future appointments. I love helping people so when patients are smiling and leave the practice/phone happy it makes me feel great too.

What do you enjoy doing out of work?
I enjoy going on family days out and having movie night weekends with my little boy.

What makes you smile?
Seeing others smiling, having fun or when people are being kind. Compliments from patients thanking us is one of the main reasons I love doing what I do.

Before Lucy joined the team at Queensway Orthodonticsas a Patient Support Advisor, she worked as a dental nurse for 5 years.

Which practice/practices do you work at?

I am located at the Billingham site

Where would a patient usually find you in the practice?

The patients would find me on reception greeting patients as they arrive at the practice or in the hub.

What is the most rewarding part of your job?

The most rewarding part of my job is seeing patients happythroughout their journey with us.

What do you enjoy doing out of work?

Out of my working hours I enjoy spending time with my family. I also enjoytaking my little Cocker Spaniel, Bailey, and my partner’s Schnauzer, Quinny, on adventurous walks.

What makes you smile?

My family and friends.

Kate has eight years of experience with working as a receptionist at Falchion and My Dentist Orthodontics before joining Queensway Orthodontics in April 2020.

Tell us a little bit about your career history

Worked as a receptionist at Falchion/My dentist Orthodontics for the last 8 years

Where would a patient usually find you in the practice?

On reception.

What is the most rewarding part of your job?

Seeing the end result for a patient and being part of their journey

What do you enjoy doing out of work?

Taking my dog for a walk with family, fitness classes, socialising with friends

What makes you smile?

Catching up with friends and family, chocolate and my dog Daisy

Rebecca has gained 12 years’ experience through working in orthodontics before joining Queensway Orthodontics in April 2020. Rebecca has previously worked as a School Teaching Assistant, attaining her Level 3.

Where would a patient usually find you in the practice?

Behind the reception desk ready and waiting to greet our lovely patients!

What is the most rewarding part of your job?

Staff and patient satisfaction

What do you enjoy doing out of work?

Being a mum!!

What makes you smile?

Everyone being happy!

Before becoming a dental nurse in general dentistry in 2018, Toni worked as a hairdresser. Toni wanted to learn about orthodontics, joining Queensway in 2022.

Where would a patient usually find you in the practice?
In a surgery alongside an orthodontic therapist

What is the most rewarding part of your job?
Seeing patients who are self-conscious about their teeth gain confidence with their beautiful smiles at the end of treatment.

What do you enjoy doing out of work?
Going out for food and drinks and spending time with family and friends.

What makes you smile?
My family

Gemma started dental nursing in 2006. She completed qualifications in radiography in 2015 and oral health in 2016. She joined Queensway Orthodontics in October 2017.

What do you enjoy most about working for Queensway Orthodontics?

I like working closely with the patients and being on their smile journey with them.

Where would a patient usually find you in the practice?

Patients will usually find me in the clinic.

What is the most rewarding part of your job?

Seeing peoples smile transform.

What do you enjoy doing out of work?

Outside of work I love to travel. My aim is to visit a new country every year.

What makes you smile?

The Sun!

Which practice/practices do you work at? Bishop Auckland

Chelsea began her journey as an apprentice dental nurse in 2014, earning her qualifications in 2016. After dedicating nine years to general dentistry, she transitioned to orthodontics, a field she had always been passionate about, when she joined QO in May 2023. She finds orthodontics truly fulfilling and thoroughly enjoys her work in the field.

Where would a patient usually find you in the practice? In one of the surgeries.

What is the most rewarding part of your job? Seeing the result and the patient's reaction when their braces have been removed.

What do you enjoy doing out of work? I enjoy spending time with my friends and family, and going for walks on an evening after work.

What makes you smile? Seeing my family happy.

Jade became a dental nurse in 2008 and originally joined Queensway Orthodontics in 2010, before leaving to travel to world as an air hostess for six years. She missed us so much she came back and joined the team in 2020 and it has been great to have her back!

Where would you usually see me?

In one of the surgeries or in the scanner room in the Billingham practice.

What is the most rewarding part of your job?

Seeing the patients smiling from ear to ear at the end of their orthodontic treatment.

What do you enjoy doing out of work?

I enjoy spending time with my family and friends.

What makes you smile?

Seeing others smile!

Wallis has been a dental nurse for 6 years. She has worked in orthodontics for over 5 years. She has also qualified in radiography and oral health.

How long have you worked at Queensway Orthodontics?

Since August 2017.

What do you enjoy most about working for Queensway Orthodontics?

Working with a lovely orthodontic team.

Where would a patient usually find you in the practice?

In the orthodontics department.

What is the most rewarding part of your job?

Seeing the results patients get from orthodontic treatment.

What do you enjoy doing out of work?

Going walking with my dog Jack.

What makes you smile?

My family and friends and my gorgeous dog Jack.

Niamh started dental nursing in 2015 and worked at two general dental practices in Darlington before coming to work at Queensway Orthodontics in 2020.

What practice/practices do you work at? Darlington and Bishop Auckland

Where would a patient usually find you in the practice?
In the dental surgery.

What is the most rewarding part of your job?
Seeing the transformation of a patient’s smile, and how the patient grows in confidence as the treatment progresses.

What do you enjoy doing out of work?
Keeping fit, spending time with my friends and family, watching Netflix, and listening to music.

What makes you smile?
Spending time with my friends and family, listening to a song I love.

Which practice/practices do you work at?  Billingham and Stockton 

Bogdan started working for Queensway Orthodontics in 2024.

Where would a patient usually find you in the practice? 
In one of the surgeries in Billingham or Stockton.

What is the most rewarding part of your job?
Helping patients throughout their braces journey. 

What do you enjoy doing out of work? 
Spending time with family, playing video games and playing football.

What makes you smile?
Seeing happy people around me.

Which practice/practices do you work at? Jesmond

Carla began her journey in dental nursing in 2016 at an NHS practice in Gateshead, where she worked for a year. She then transitioned to an NHS practice in Walker, dedicating four years of her career there. After five years in NHS practices, Carla felt the need to expand her skillset and opted for a position at a practice in Jesmond that emphasised private dentistry. Eventually, she felt the pull towards a different specialisation and believed that orthodontics was the path for her and started at QO in 2023.

Where would a patient usually find you in the practice? Usually in a surgery or running up and down the stairs getting patients.

What is the most rewarding part of your job? Seeing the beautiful transformations in peoples smile.

What do you enjoy doing out of work? To be honest I enjoy all aspects of my job but I mainly enjoy working with such an amazing and hardworking team.

What makes you smile? Seeing how happy people are at the end of their treatment with their glowing smiles.

Emma has worked in general dentistry since leaving school. She has always had an interest in orthodontics and when the opportunity came up to work within the specialised field, she decided that it was time for a change and joined the Queensway Orthodontics team in December 2020.

Where would you usually see me?
You will usually see me in surgery working alongside the orthodontists and orthodontic therapists.

What is the most rewarding part of your job?
Even though I have just started my career at Queensway Orthodontics, I have already experienced seeing the joy and smiles on patients faces as their smiles are transformed. I am looking forward to being part of their journey from the start of treatment to completion.

What do you enjoy doing out of work?
I enjoy spending time with my family and friends.

What make you smile?
Seeing my children laughing and smiling.

Which practice/practices do you work at? Bishop and Consett

Rebecca has been nursing for 17 years and has excelled in many dental treatments, but orthodontics is her passion. Rebecca joined Queensway Orthodontics in 2023.

Where would a patient usually find you in the practice?

In clinic assisting the therapist or orthodontist and in scanner working directly with the patients.

What is the most rewarding part of your job?

She loves to help give patients their confidence back with a beautiful smile with less invasion treatment makes be happy.

What do you enjoy doing out of work?

Spending time with my husband and 5-year-old son, making memories.

What makes you smile?

My son when I haven’t seen him all day due to work, and he gives me the biggest smile and hug.

Rebecca started working as a dental nurse in 2007, working in general dentistry, implants,and oral surgery. She went on to becomea dental nurse tutorand assessor for severalyears before heading back into practice as a clinic manager. Rebecca joined Queensway Orthodontics in 2022 and is thoroughlyenjoying working in orthodontics.

Where would a patient usually find you in the practice?
Nursing alongside an orthodontic therapis

What is the most rewarding part of your job?
I love seeing when we have helped the patientsand that we have made a difference as a team.

What do you enjoy doing out of work?
I love spending time with my family and friends and taking my dog Lola on adventures.

What makes you smile?
Seeing my nieces and nephews playing and happy.

Kate qualified as a dental nurse in 2007. Over the years she has worked in NHS practices and Newcastle dental hospital. Kate qualified as an orthodontic nurse in 2018 where she worked in a busy NHS practice alongside a Specialist Orthodontist before coming to work for Queensway Orthodontics.

Which practice/practices do you work at? Jesmond

Where would a patient usually find you in the practice?
You can usually find me in the surgery or nurse led clinic.

What is the most rewarding part of your job?
I love being part of the patient’s journey and seeing how happy they are with their smile at the end of their treatment.

What do you enjoy doing out of work?
I enjoy spending time with my family and friends and going out to nice restaurants.

What makes you smile?
My little boy Henry, going on holiday and cheese crackers.

Amanda started working for Queensway Orthodontics in 1995 and she’s worked here ever since, making her one of the longest serving members of the team at over 25 years!

What do you enjoy most about working for Queensway Orthodontics?

I enjoy working with an amazing team of people and seeing the end results.

Where would a patient usually find you in the practice?

Working alongside one of our therapists or orthodontists.

What is the most rewarding part of your job?

Seeing patients happy with their end results.

What makes you smile?

My friends and family.

Amy qualified as a dental nurse in 2012 and worked in general practice until 2014 when she started working in Orthodontics. She joined Queensway Orthodontics in early 2020 to work at the Consett practice..

Which practice/practices do you work at? Consett

Where would a patient usually find you in the practice?
In clinics alongside our orthodontist.

What is the most rewarding part of your job?
Getting to know all our patients and seeing their confidence grow.

What do you enjoy doing out of work?
Going to gym and going on mini adventures with my dogs.

What makes you smile?
My dogs, dancing and laughing

Which practice/practices do you work at? Darlington and Yarm

Robyn started working in general Dentistry in 2012 as a trainee dental nurse, qualifying in 2013 and has loved it ever since. Around 2015 the practice Robyn worked at started doing private work and she was lucky to be a part of this and do a lot of different types of treatment along side the dentist such as cosmetic work. Robyn got to a point where she wanted to learn more so in 2023, she came to Queensway Orthodontics and loves every second of it!

Where would a patient usually find you in the practice?

I mainly work in surgery alongside a Orthodontic Therapist or Orthodontist

What is the most rewarding part of your job?

I feel the most rewarding part of my job is meet new people and seeing them smile!

What do you enjoy doing out of work?

 I really enjoy baking for everyone, going on walks with my dog Nellie and spending time with my amazing family and friends.

What makes you smile?

What makes me smile the most is helping people, being kind and my family.

Emily left school in 2017 and went straight into dentistry, working in both an NHS and private practice. Whilst working there, she found a passion for Invisalign treatment and knew she wanted to work in orthodontics.

Where would a patient usually find you in the practice? In surgery/ nurse led clinics

What is the most rewarding part of your job? Seeing people’s new smiles at the end of their treatment and watching their confidence grow.

What do you enjoy doing out of work? Spending time with my family and friends

What makes you smile? My lovely friends and family and going on holidays !

I qualified in dental nursing in 2016. I have worked in general dentistry for 3+ years (including training).

How long have you worked at Queensway Orthodontics?

Since March 2018.

What do you enjoy most about working for Queensway Orthodontics?

Working as part of a happy, friendly team.

Where would a patient usually find you in the practice?

In the orthodontic department.

What is the most rewarding part of your job?

Seeing patients' confidence grow as their treatment progresses.

What do you enjoy doing out of work?

Socialising with friends and going to motorbike/ racing shows.

What makes you smile?

Spending time with friends and family.

Kim started her training in general dentistry in 2013 and qualified as a dental nurse in 2014. She went on to work in two different general dental practices before starting at Queensway Orthodontics in 2022.

Which practice/practices do you work at?

Bishop and Auckland.

Where would a patient usually find you in the practice?

I’m usually in the surgery with the dentist.

What is the most rewarding part of your job?

I love seeing people’s new smiles at the end of their treatments.

What do you enjoy doing out of work?

I most enjoy spending time with my family and friends.

What makes you smile?

Definitely my little girl, Adah.

Demi worked at her previous practice for 5 years and qualified as a dental nurse in 2018. She went on to gain additional skills, including becoming an FD nurse, stock nurse and repairs nurse.

Which practice/practices do you work at?

Jesmond

Where would a patient usually find you in the practice?

In surgery assisting the orthodontist therapist.

What is the most rewarding part of your job?

Seeing the smile after patients have received their perfect smile. I also enjoy doing a mix of treatments everyday and working as a team.

What do you enjoy doing out of work?

I enjoy spending time with family and going shopping

What makes you smile?

Being appreciated at work.

Wallis has been a dental nurse for 6 years. She has worked in orthodontics for over 5 years. She has also qualified in radiography and oral health.

How long have you worked at Queensway Orthodontics?

Since August 2017.

What do you enjoy most about working for Queensway Orthodontics?

Working with a lovely orthodontic team.

Where would a patient usually find you in the practice?

In the orthodontics department.

What is the most rewarding part of your job?

Seeing the results patients get from orthodontic treatment.

What do you enjoy doing out of work?

Going walking with my dog Jack.

What makes you smile?

My family and friends and my gorgeous dog Jack.

Marinela started to work as a dental nurse in 2017, joining Queensway Orthodontics in 2024.

Where would a patient usually find you in the practice?
In surgery.

What is the most rewarding part of your job?
Seeing the patient’s journey, from start to finish. Seeing them so confident and happy is just the best feeling and that you were a part of it.

What do you enjoy doing out of work?
Spending time with family and friends and going for long walks.

What makes you smile?
Working with happy people

Maygen started training in general dentistry at 21 years old, working in two practices before joining the Queensway Orthodontics team in 2022.

Where would a patient usually find you in the practice? In surgery

What is the most rewarding part of your job? Seeing patients new gained confidence from their smile!

What do you enjoy doing out of work? I enjoy anything active; I love to be on the move.

What makes you smile? Eating good food!

Tell us a little bit about your career history: Megan started dental nursing in 2018 and completed her qualification in 2020 - whilst on maternity leave. She has worked in general nursing for four years, before leaving to join Queensway Orthodontics in January 2022.

Where would a patient usually find you in the practice? In the surgery working with either an Orthodontic Therapist or Orthodontist.

What is the most rewarding part of your job? Seeing the confidence patients gain after completing treatment and having their perfect smile.

What do you enjoy doing out of work? Spending time with my daughter, family and friends.

What makes you smile? My little girl, Ayla.

Sabina decided to pursue a career as a dental nurse after joining a dental nursing course and working at a few different practices. Sabina loves her job and enjoys all aspects of her role as she enjoys helping to make people smile.

Where would a patient usually find you in the practice?

I will be mainly in the surgery.

What is the most rewarding part of your job?

When I see smiles on patients’ faces and satisfaction they get from our job. Also, when me as a person, my job, time, thoughts, hard work, contribution, effort and dedication are recognised and appreciated.

What do you enjoy doing out of work?

I normally like cooking, listening to music, watching Korean drama(mainly), walking and spending lots and lots of time with my family.

What makes you smile?

My job satisfaction, to see mum at home, talking to family members, old friends and random jokes.

Which practice/practices do you work at? Darlington

Aparna has extensive experience in both NHS and private dental practices, specialising in implantology and cosmetic dentistry. She has adeptly assisted and monitored dental sedation cases prior to joining Queensway Orthodontics in 2023.

Where would a patient usually find you in the practice? A patient would usually find me in one of the surgeries in Darlington.

What is the most rewarding part of your job? The most rewarding part of my job is when patients feel happy about their treatment.

What do you enjoy doing out of work? Recently I have joined Bollywood dance class- my current favourite.

What makes you smile? When patients feel good and confident about themselves, once they’ve finished treatment.

Tell us a little bit about your career history:
Emily started dental nursing in 2018 after graduating from university with a higher education certificate. She relocated to Liverpool and nursed in an NHS practice before moving back to the North East and started work at Queensway Orthodontics in 2022.

Where would a patient usually find you in the practice?
Assisting in one of the surgeries.

What is the most rewarding part of your job?
Seeing patients’ confidence grow as they move through treatment.

What do you enjoy doing out of work?
I enjoy spending time with my family and going to live music events.

What makes you smile?
My family, friends and literally any dog!

Michelle qualified as a dental nurse in 1999 with a NEBDN qualification in oral health, x-rays, sedation and orthodontic nursing. In May 2017, Michelle was highly commended at the Dental Awards in the Dental Nurse of the Year category.

She worked for Queensway Dental for four years before joining the orthodontic team three years ago. Since then, Michelle has gained experience working as a lead nurse and helps to deliver a fluoride varnish programme across schools in the North East.

What do you enjoy most about working for Queensway Orthodontics?

I love being part of Dr Guy Deeming’s team as I believe he is driving orthodontics forward in this world.

Where would a patient usually find you in the practice?

Either in our Jesmond or Billingham practice.

What is the most rewarding part of your job?

Meeting all the patients and learning about them.

What do you enjoy doing out of work?

Spending time with family – my husband, Christopher and daughter, Amia.

What makes you smile?

Anything makes me smile and I love making others happy.

Which practice/practices do you work at? Billingham

Where would a patient usually find you in the practice? Assisting in one of the surgeries.

What is the most rewarding part of your job? Being part of the patients journey and seeing the fantastic end results!

What do you enjoy doing out of work? I love spending time with my family and planning days out and holidays together.

What makes you smile? Spending time with my family and close friends always makes me happy.

Which practice/practices do you work at?

Based in Billingham but I visit all of the practices.

Tell us a little bit about your career history

I worked at Northern Rocks IT dept during my sandwich year at uni. First proper job was IT Support at Sunderland university business school. I worked as an IT Consultant for TSG for over 15 years which is how I came to work for Queensway as TSG used to provide the IT Support here.

Where would a patient usually find you in the practice?

Usually doing laps of the Billingham site. My IT cave is in the main building behind Oral Surgery Reception.

What is the most rewarding part of your job?

Being able to help users fix their IT issues – it can be very frustrating when things don’t work the way they should, so it’s nice to help.

What do you enjoy doing out of work?

I’m a massive music fan, I love going to gigs. I like a bit of hill walking especially in the lakes. I enjoy training, mainly in the gym though I’ve just started running again as I’m training for the GNR – I got my place through Queensway Ortho and their association with the Rainbow Trust.

What makes you smile?

My daughter winning Karate competitions at national level, she’s a Superstar.

I started as dental nurse in a busy NHS practice, which then lad to me working at Queensway Orthodontics as a dental nurse for around 3 years. Whilst here, I was very passionate about becoming a dental hygienist and therapist. As a dental nurse, I completed many qualifications to help me eventually become a dental therapist. After successfully completing my degree with a First-class honour, I was very fortunate that an exciting new position had become available within the orthodontic department, so I eagerly returned to Queensway Orthodontics!

Which practice/practices do you work at?

Billingham

Where would a patient usually find you in the practice?

The patient and team would usually find me in my surgery, but may also find me at the other four practices I work at.

What is the most rewarding part of your job?

Contributing to a patient’s treatment journey, helping them to receive a high quality of care, and – most importantly – making them smile.

What do you enjoy doing out of work?

I enjoy days out with my family, we love trips to the beach and parks. I also love spending time with family and friends.

What makes you smile?

My little boy, he’s my world!

Lindsey started life in dentistry in 1997 as a dental nurse and progressed through other post qualifications before gaining a position at Leeds Dental Institute, where she gained her Diploma in Orthodontic Therapy in 2009.

Lindsey originally joined the Queensway Orthodontics team in 2017 on a part time basis but now works full time across our Bishop Auckland and Billingham sites.

What do you enjoy most about working for Queensway Orthodontics?

The feeling of working as a team!

Where would a patient usually find you in the practice?

A patient can find me at Billingham practice.

What is the most rewarding part of your job?

The most rewarding part of my job is seeing the confidence grow in a patient as their smile straightens.

What do you enjoy doing out of work?

Outside of work I enjoy being a mum (although this can be testing at times! ☺ ).

What makes you smile?

My family always make me smile.

Julie started started dental nursing in 2002 and in 2020 gained her qualification in Orthodontic Therapy. Julie joined the Queensway Orthodontics team in October 2020. She absolutely loves being part of the team and looks forward to an exciting future.

Which practice/practices do you work at?
Billingham and Jesmond

Where would a patient usually find you in the practice?
In the surgery/clinic

What is the most rewarding part of your job?
I love to have face to face contact with patients, meeting new people. The most rewarding part has to be seeing the patients smile once their treatment is complete. For many patients this can be life changing.

What do you enjoy doing out of work?
I like to try and keep fit, though this has slipped a lot during the pandemic. I love to be outdoors, out walking or just sitting in the sunshine.

What makes you smile?
I love to laugh! And it doesn’t take much for me to do so. More professionally making someone else smile definitely makes me smile.

Felicity is a GDC registered Orthodontic Therapist with over 15 years’ experience within dentistry. She qualified as a therapist through the Royal College of Surgeons Edinburgh in July 2012. Prior to qualifying in this role, as a nurse she gained valuable experience in various fields of specialist dentistry and joined Queensway Orthodontics in 2021.

Where would a patient usually find you in the practice?

In the surgery

What is the most rewarding part of your job?

Helping the specialists to create great smiles and in turn seeing patients happy and confident.

What do you enjoy doing out of work?

Spending time with family and friends. I enjoy being outdoors and usually out hiking or riding my horse on a weekend.

What makes you smile?

My family, friends and pets.

Christine began working as a dental nurse in 2000 in a general practice before moving to a specialist orthodontic practice in 2008. She retrained as an orthodontic therapist at the University of Central Lancashire, qualifying in 2011 and began working for Queensway Orthodontics' Jesmond practice in 2016.

What do you enjoy most about working for Queensway Orthodontics?

The new developments they have brought to an existing practice and their forward thinking, patient -centred approach to care.

Where would a patient usually find you in the practice?

In surgery fitting and adjusting braces.

What is the most rewarding part of your job?

Helping people to smile, especially those who were particularly self-conscious about their teeth.

What do you enjoy doing out of work?

I’ve been learning to play the ukulele for about three years and regularly play with a group of friends.

What makes you smile?

Unicorns, rainbows and sparkle!

Laura trained as a dental nurse at Newcastle Dental Hospital and qualified in 2003. She went on to work at a specialist orthodontic practice in Jesmond for seven years and gained her Orthodontic Nursing and Radiography qualification. She then went on to do her Orthodontic therapy at University Central Lancashire and qualified in 2010. After a couple of years at various dental practices in the region, Laura joined Queensway Orthodontics in 2014.

What do you enjoy most about working for Queensway Orthodontics?

Being part of an amazing team. No two days are the same and I’m constantly learning new things.

Where would a patient usually find you in the practice?

Orthodontics surgery, fitting patients with braces.

What is the most rewarding part of your job?

Being part of a patient’s journey to achieving their new smile.

What do you enjoy doing out of work?

Visiting new places, listening to music, eating out and spending time with family.

What makes you smile?

Knowing that you are appreciated by your team and seeing patients smile at the end of their treatment.

Dawn started working as a dental nurse in general practice in 1995. Dawn moved to orthodontics in 2004 where she gained her orthodontic nursing and radiography qualifications. Dawn then qualified as an orthodontic therapist from Leeds in 2008.

Where would a patient usually find you?

In surgery.

What is the most rewarding part of your job?

Seeing patients completely transformed at the end of treatment and being part of that journey.

What do you enjoy doing outside of work?

Running and walking my 2 boxer dogs.

What makes you smile?

The sunshine and spending time with my family & friends.

Which practice/practices do you work at? Billingham

Before joining Queensway in 2021, Keshia worked in general dentistry for four years.

Where would a patient usually find you in the practice?

Nursing for a therapist.

What is the most rewarding part of your job?

Seeing smile transformations and how happy it makes patients.

What do you enjoy doing out of work?

Spending time with family and friends.

What makes you smile?

Food

Katie has worked in dentistry for over 20 years and qualified as a hygienist in 2005 from Newcastle University and as an Orthodontic Therapist in 2010 from Manchester University. She has been working for Queensway Orthodontics for nine years and also chaired the BSDHT (North East Regional Group) from 2008 – 2010.

What do you enjoy most about working for Queensway Orthodontics?

Working with an amazing and enthusiastic team and being able to use fantastic and innovative technology.

Where would a patient usually find you in the practice?

Throughout the week I can be found in the Ortho building in Billingham or in our Jesmond practice on a Friday.

What is the most rewarding part of your job?

Helping people to smile more confidently.

What makes you smile?

Seeing people's smiles! Spending time with my children Rose and Jack, running and generally keeping fit. I enjoy reading and live music.

Which practice/practices do you work at? Darlington/Billingham

Tell us a little bit about your career history: I started in general practice in 2009 and progressed onto Orthodontics in 2013. I was then given the chance to do the Orthodontic Therapy course in 2019

Where would a patient usually find you in the practice? In the surgery making lots of smiles

What is the most rewarding part of your job? Patients being over the moon with their smileat the end of treatment

What do you enjoy doing out of work? I enjoy spending time with my family and eating out often

What makes you smile? My frenchie Lulu!

Which practice/practices do you work at? Darlington and Billingham

Helen began her career as a Trainee Dental Nurse at a general practice in Darlington right after school in 2001, obtaining her qualification in 2002. Leaving Darlington in 2005, she relocated to York to attend University with an aim to train as a General Nurse. However, realising it wasn’t her true calling, she reverted to Dental Nursing and ventured into Orthodontics in 2008, joining the team at Falchion Orthodontics. At this establishment, she climbed the ranks to become the Head Nurse and pursued additional qualifications in Dental Radiography and Orthodontic Nursing. Come 2015, she sized the opportunity to train as an Orthodontic Therapist at Windmill Orthodontics in Newcastle, earning her qualification in 2016. After dedicating 8 years at Windmill, she made the pivotal move to Queensway Orthodontics.

Where would a patient usually find you in the practice? In one of the clinics.

What is the most rewarding part of your job? Seeing a patient’s confidence grow over time as their smile improves.

What do you enjoy doing out of work? Out of work I enjoy spending time with my partner and his two little girls. Also seeing friends and family, travelling to new places and going to gigs.

What makes you smile? Making other people happy

Which practice/practices do you work at?
Jesmond

Tell us a little bit about your career history:
I qualified as a dental nurse in 2012, early on in my dental nursing career I became very interested in orthodontics and took a job as an orthodontic dental nurse very shortly after qualifying. I then got offered the opportunity to train as an Orthodontic Therapist in 2014 on the Leeds Orthodontic Therapy course and have been doing this wonderful job ever since.

Where would a patient usually find you in the practice?
Jesmond

What is the most rewarding part of your job?
Seeing patients full of confidence with their new smile at the end of treatment.

What do you enjoy doing out of work?
I enjoy meeting friends for brunch or coffee and taking my little boy to baby classes and soft plays.

What makes you smile?
Seeing my little boy grow and learn new things

Charlotte started dental nursing in 2005 and then continued to work at her first practice for 16 years, gaining her dental nursing, orthodontic nursing, impression taking, radiography and orthodontic therapy qualifications. When the time came to move on, she gained experienced working in another practice before eagerly taking advantage of an opportunity to come and work with Queensway Orthodontics.

Which practice/practices do you work at?

I am Billingham based, but I also help at all other practices when needed.

Where would a patient usually find you in the practice?

Patients would usually find me in my surgery busy at work or in the kitchen grabbing a cuppa as I love a good cup of tea!

What is the most rewarding part of your job?

The most rewarding part of my job is knowing how much I’ve changed someone’s life and confidence. There’s nothing better than seeing a patient’s reaction upon brace removal and how much it means to them!

What do you enjoy doing out of work?

I love family days out with the kids when I’m not at work – we do a lot of walking and love discovering new places. My little boy also plays for a local football team so we are usually supporting him most Saturdays when he has a match or watching my little girl do her dance shows.

What makes you smile?

My family always puts a smile on my face, it’s good to appreciate every moment in life and not take anything for granted. Also, pizza and a glass of wine on a weekend puts a very big smile on my face!

After completing a Law degree at Teesside University, Jo went on to work for a HVAC-R (heating, ventilation, air conditioning and refrigeration) company for six years taking on numerous job roles including admin, sales, accounts, and purchasing. As the company grew Jo was tasked with developing the company’s digital marketing and subsequently completed a marketing degree at NESMA. Realising that marketing was her passion, Jo joined the Queensway Dental and Orthodontics teams in January 2017 where she would be able to work with a much wider target audience.

At the beginning of 2020, Jo took on a new role of Marketing Coordinator to work for Queensway Orthodontics.

What do you enjoy most about working for Queensway?

Two things: working with such a great team and meeting patients before, during and after treatment. I love seeing patient’s treatment progress and the boost in confidence it gives them alongthe way.

Where would a patient usually find you in the practice?

You might spot me just about anywhere – from my home office to any of our seven vibrant sites, capturing the perfect shot at a Queensway Star photoshoot, or deep in conversation with one of our brand ambassadors. When I’m in the practice, there’s a good chance my team member Laura is by my side, and together we’d be getting creative somewhere sparking a bit of fun chaos. The traditional desk job? That’s not my style. More often than not, I’m out creating engaging content for our socials or website, whether it’s diverse photoshoot locations or weaving through surgeries to document our incredible team or patients! Always on the move, always in the moment!

What is the most rewarding part of your job?

Creating content and coming up with ideas is a pivotalaspect of my role, and there’s a genuine thrill and sense of pride when I see my ideas and content come to life, be it in magazines, outdoor campaigns, or on our digital platforms like social media and our website.

What do you enjoy doing out of work?

Outside of work, I love being outdoors and being active, whether that’s hitting the gym or taking my two dogs for a walk. I also enjoy catching up with friendsand family, going out to restaurants and enjoying delicious food.

What makes you smile?

I’m quite a smiley person anyway but spending time with my dogs, friends and family (in that order) can always put a smile on my face.

Laura has a diverse career journey spanning the cosmetics world at renowned brands Clinique and Estee Lauder as well as proudly achieving a 2:1 Fashion Journalism degree during her studies. Laura started a womenswear fashion venture before deciding Marketing and the digital world were a passion as well as loving a confident and beautiful smile.

What do you enjoy most about working at Queensway Orthodontics?

My role at Queensway Orthodontics is a blend of dynamism and creativity. From co-managing all our social media campaigns and business development strategies to orchestrating patient photo shoots, crafting compelling content, collaborating with Brand Ambassadors, and overseeing email marketing initiatives – every day is a fresh canvas! This multifaceted role not only fuels my creativity but also offers a rich array of challenges, ensuring a continually evolving and exciting professional journey which I love.

Where would a patient find you?

You’ll find me everywhere and anywhere! Whether it’s in the comfort of my home office, one of our seven bustling sites, behind the camera during a Queensway Star photoshoot, or brainstorming with our Brand Ambassadors. When I’m at the practice, my colleague Jo is my partner-in-crime, and together we collaborate on exciting new campaign ideas. More often, I’m out and about, crafting compelling content for our digital platforms and social media channels. From dynamic photo shoots to capturing patient content in our surgeries that showcase our amazing patients and team – I’m always on the go!

What is the most rewarding part of your job?

The excitement of my job lies in content creation and the buzz of such a diverse job role. Experimenting with ideas and concepts, whether it be for digital activities such as email marketing, social media, our website, or showcased in outdoor campaigns (billboards, radio, print). I also love seeing how confident patients are following treatment with us at photo shoots with our local photographer.

What do you enjoy doing outside of work?

I cherish moments with friends and family, find happiness in my gym sessions, and I love travelling.

What makes you smile?

My loved ones, travelling, cuddles and pizza!